Terms and conditions

GENERAL TERMS AND CONDITIONS

I.

Basic provisions

  1. These general terms and conditions (hereinafter referred to as the "Terms and Conditions") are issued:

Serhii Bilovodov, PZO

ID: 53478169

VAT number: 3120797592

with registered office: Racianska 1579/88B, 83102Bratislava-Raca, Slovakia

registered in the District Office Bratislava, Trade Register Number: 110-294595

contact information: Racianska 1579/88B, 83102 Bratislava-Raca, Slovakia

email: sto.ring.1b@gmail.com

phone +421(0)951746955

www.savondemarseille.sk

(hereinafter referred to as the "Seller")

  1. These terms and conditions govern the mutual rights and obligations of the seller and a natural person who concludes a purchase contract outside their business activity as a consumer, or within their business activity (hereinafter referred to as: "buyer") via a web interface located on the website available at the internet address ..... (hereinafter referred to as the "online store").

  1. The provisions of the terms and conditions are an integral part of the purchase contract. Any deviating agreement in the purchase contract takes precedence over the provisions of these terms and conditions.

  1. These terms and conditions and the purchase contract are concluded in the Slovak language.

II.

Information about goods and prices

  1. Information about the goods, including the price of the individual goods and their main features, is listed for each individual good in the online store catalog. The prices of the goods are listed including value added tax, all related fees and costs for returning the goods, if the goods cannot be returned by regular mail due to their nature. The prices of the goods remain valid for the period for which they are displayed in the online store. This provision does not exclude the conclusion of a purchase contract under individually agreed conditions.

  1. All presentation of goods placed in the online store catalog is of an informative nature and the seller is not obliged to conclude a purchase contract regarding these goods.

  1. Information on the costs associated with packaging and delivery of goods is published in the online store. The information on the costs associated with packaging and delivery of goods provided in the online store is valid only in cases where the goods are delivered within the territory of the Slovak Republic.

  1. Any discounts on the purchase price of the goods cannot be combined with each other unless the seller and the buyer agree otherwise.

III.

Order and conclusion of a purchase contract

  1. The costs incurred by the buyer when using distance communication means in connection with the conclusion of the purchase contract (internet connection costs, telephone call costs) are borne by the buyer himself. These costs do not differ from the basic rate.

  1. The buyer places an order for goods in the following ways:

through their customer account, if they have previously registered in the online store,

by filling out the order form without registration.

  1. When placing an order, the buyer selects the goods, the number of pieces of goods, the method of payment and delivery.

  1. Before sending the order, the buyer is allowed to check and change the data entered in the order. The buyer sends the order to the seller by clicking on the “ Complete order ” button. The data provided in the order are considered correct by the seller. The condition for the validity of the order is the completion of all mandatory data in the order form and the buyer’s confirmation that he has read these terms and conditions.

  1. Immediately after receiving the order, the seller will send the buyer a confirmation of receipt of the order to the email address that the buyer entered when ordering. This confirmation is automatic and is not considered to be the conclusion of the contract. The confirmation is accompanied by the seller's current terms and conditions. The purchase contract is concluded only after the seller has accepted the order. Notification of receipt of the order is delivered to the buyer's email address. / Immediately after receiving the order, the seller will send the buyer a confirmation of receipt of the order to the email address that the buyer entered when ordering. This confirmation is considered to be the conclusion of the contract. The confirmation is accompanied by the seller's current terms and conditions. The purchase contract is concluded by the seller's confirmation of the order to the buyer's email address.

  1. In the event that the seller cannot meet any of the requirements specified in the order, he will send the buyer an amended offer to his email address. The amended offer is considered a new draft purchase contract and the purchase contract is concluded in such a case by the buyer's confirmation of acceptance of this offer to the seller at his email address specified in these terms and conditions.

  1. All orders accepted by the Seller are binding. The Buyer may cancel the order until the Buyer has received notification of acceptance of the order by the Seller. The Buyer may cancel the order by calling the Seller's phone number or by sending an electronic message to the Seller's email address, both specified in these Terms and Conditions.

  1. In the event that there is an obvious technical error on the part of the seller when stating the price of the goods in the online store or during the ordering process, the seller is not obliged to deliver the goods to the buyer at this clearly erroneous price, even if the buyer has been sent an automatic confirmation of receipt of the order in accordance with these terms and conditions. The seller informs the buyer of the error without undue delay and sends the buyer an amended offer to his email address. The amended offer is considered a new draft purchase contract and the purchase contract is concluded in such a case by confirmation of acceptance by the buyer to the seller's email address.

IV.

Customer account

  1. Based on the buyer's registration in the online store, the buyer can access his customer account. From his customer account, the buyer can order goods. The buyer can also order goods without registration.

  1. When registering for a customer account and when ordering goods, the buyer is obliged to provide all data correctly and truthfully. The buyer is obliged to update the data provided in the user account in the event of any change. The data provided by the buyer in the customer account and when ordering goods is considered correct by the seller.

  1. Access to the customer account is secured by a username and password. The buyer is obliged to maintain confidentiality regarding the information necessary to access his customer account. The seller is not responsible for any possible misuse of the customer account by third parties.

  1. The Buyer is not entitled to allow third parties to use the customer account.

  1. The Seller may cancel the user account, especially if the Buyer no longer uses his/her user account, or if the Buyer breaches his/her obligations under the purchase contract and these Terms and Conditions.

  1. The Buyer acknowledges that the user account may not be available continuously, especially with regard to the necessary maintenance of the Seller's hardware and software equipment, or the necessary maintenance of the hardware and software equipment of third parties.

V.

Payment terms and delivery of goods

  1. The buyer can pay the price of the goods and any costs associated with the delivery of the goods under the purchase contract in the following ways:

by bank transfer to the seller's bank account no. SK67 1111 0000 0016 4357 3018 , held at UniCredit Bank Czech Republic and Slovakia, as

cashless payment card

cash on delivery upon receipt of the goods,

in cash or by credit card when collecting in person at the store,

in cash or by credit card upon personal collection at the parcel delivery office.

  1. Together with the purchase price, the buyer is obliged to pay the seller the costs associated with packaging and delivery of the goods in the contractual amount. Unless otherwise expressly stated below, the purchase price also includes the costs associated with delivery of the goods.

  1. In the case of cash payment, the purchase price is payable upon receipt of the goods. In the case of non-cash payment, the purchase price is payable within 5 days of concluding the purchase contract.

  1. In the case of payment via a payment gateway, the buyer follows the instructions of the relevant electronic payment provider.

  1. In the case of cashless payment, the buyer's obligation to pay the purchase price is fulfilled at the moment the relevant amount is credited to the seller's bank account.

  1. The seller does not require any advance payment or other similar payment from the buyer. Payment of the purchase price before shipping the goods is not a deposit.

  1. According to the Sales Registration Act, the seller is obliged to issue a cash receipt to the buyer. At the same time, he is obliged to register the received sales with the tax administrator online, in the event of a technical failure, no later than within 48 hours.

  1. The goods are delivered to the buyer:

to the address specified by the buyer in the order

via the delivery office to the delivery office address specified by the buyer,

by personal collection at the seller's premises.

  1. The choice of delivery method is made during the ordering process.

  1. The costs of delivering the goods, depending on the method of sending and receiving the goods, are stated in the buyer's order and in the seller's order confirmation. If the method of transport is agreed upon based on the buyer's special request, the buyer bears the risk and any additional costs associated with this method of transport.

  1. If the seller is obliged to deliver the goods to the place specified by the buyer in the order, the buyer is obliged to take over the goods upon delivery. If, for reasons on the buyer's side, it is necessary to deliver the goods repeatedly or in a different way than specified in the order, the buyer is obliged to pay the costs associated with the repeated delivery of the goods, or the costs associated with a different method of delivery.

  1. When receiving the goods from the carrier, the buyer is obliged to check the integrity of the packaging of the goods and, in the event of any defects, immediately notify the carrier. If damage to the packaging is found indicating unauthorized entry into the shipment, the buyer does not have to accept the shipment from the carrier.

  1. The seller issues a tax document - invoice to the buyer. The tax document is sent to the buyer's email address./The tax document is attached to the delivered goods.

  1. The buyer acquires ownership of the goods by paying the full purchase price for the goods, including delivery costs, but first by taking over the goods. Responsibility for accidental loss, damage or destruction of the goods passes to the buyer at the moment of taking over the goods or at the moment when the buyer was obliged to take over the goods but did not do so in violation of the purchase contract.

VI.

Withdrawal from the contract

  1. A buyer who has concluded a purchase contract outside of his business activity as a consumer has the right to withdraw from the purchase contract without giving a reason.

  1. The withdrawal period is 14 days.

from the date of receipt of the goods,

from the date of receipt of the last delivery of goods, if the subject of the contract is several types of goods or the delivery of several parts

from the date of receipt of the first delivery of goods, if the subject of the contract is a regular repeated delivery of goods.

  1. The buyer cannot withdraw from the purchase contract, among other things:

on the provision of services, if they were fulfilled with his prior express consent before the expiry of the withdrawal period and the seller notified the buyer before concluding the contract that in such a case he does not have the right to withdraw from the contract and if the service has been fully provided,

on the supply of goods or services, the price of which depends on fluctuations in the financial market independently of the seller's will and which may occur during the withdrawal period,

on the delivery of goods that have been modified according to the buyer's wishes, custom-made goods or goods intended specifically for one buyer,

on the delivery of goods that are subject to rapid deterioration, as well as goods that, due to their nature, have been irretrievably mixed with other goods after delivery,

on the delivery of goods in sealed packaging that are not suitable for return for health protection or hygiene reasons and whose protective packaging was broken after delivery,

in other cases specified in Section 7(6) of Act No. 102/2014 Coll. on consumer protection in the sale of goods or provision of services under a contract concluded at a distance or a contract concluded outside the seller's business premises, as amended.

  1. To comply with the withdrawal period, the buyer must send a declaration of withdrawal within the withdrawal period.

  1. To withdraw from the purchase contract, the buyer may use the sample withdrawal form provided by the seller. The buyer shall send the withdrawal from the purchase contract to the seller's email or delivery address specified in these terms and conditions. The seller shall immediately confirm receipt of the form to the buyer.

  1. The buyer who has withdrawn from the contract is obliged to return the goods to the seller within 14 days of withdrawal from the contract. The buyer bears the costs associated with returning the goods to the seller, even if the goods cannot be returned by regular mail due to their nature.

  1. If the buyer withdraws from the contract, the seller shall immediately, but no later than within 14 days from the date of return of the goods to the seller , return all funds received from the buyer, including delivery costs, in the same manner. The seller shall return the funds received to the buyer in another manner only if the buyer agrees to this and if this does not incur additional costs.

  1. If the buyer has chosen a method of delivery other than the cheapest method offered by the seller, the seller will refund the buyer the costs of delivery of the goods in an amount corresponding to the cheapest method of delivery offered.

  1. If the buyer withdraws from the purchase contract, the seller is not obliged to return the funds received to the buyer before the buyer hands over the goods or proves that he has sent the goods to the seller.

  1. The buyer must return the goods to the seller undamaged, unworn and uncontaminated and, if possible, in the original packaging. The seller is entitled to unilaterally offset the claim for compensation for damage to the goods against the buyer's claim for a refund of the purchase price.

  1. The Seller is entitled to withdraw from the purchase contract due to the sale of stocks, unavailability of goods, or when the manufacturer, importer or supplier of goods has discontinued the production or import of goods. The Seller shall immediately inform the Buyer via the email address specified in the order and shall return all funds, including delivery costs, received from the Buyer under the contract within 14 days of the notification of withdrawal from the purchase contract, in the same manner or in a manner specified by the Buyer.

VII.

Rights arising from defective performance

  1. The seller is responsible to the buyer that the goods are free from defects upon receipt. In particular, the seller is responsible to the buyer that at the time the buyer receives the goods:

the goods have the properties agreed upon by the parties, and if there is no agreement, they have the properties described by the seller or manufacturer or which the buyer expected with regard to the nature of the goods and based on the advertising carried out by the seller,

the goods are suitable for the purpose stated by the seller for their use or for which goods of this type are usually used,

the goods correspond to the quality or design of the agreed sample or design, if the quality or design was determined according to the agreed sample or design,

the goods are in the appropriate quantity or weight and

the goods comply with the requirements of legal regulations.

VIII.

Delivery

  1. The Parties may deliver all written correspondence to each other via electronic mail.

  1. The Buyer shall deliver correspondence to the Seller to the email address specified in these Terms and Conditions. The Seller shall deliver correspondence to the Buyer to the email address specified in his customer account or in the order.

IX.

Out-of-court dispute resolution

  1. The consumer has the right to contact the seller with a request for redress if he is not satisfied with the way in which the seller has handled his complaint or if he believes that the seller has violated his rights. The consumer has the right to file a motion to initiate alternative (out-of-court) dispute resolution with an alternative dispute resolution entity if the seller has responded negatively to the request pursuant to the previous sentence or has not responded to it within 30 days of its sending. This does not affect the consumer's possibility to go to court.

  1. The Slovak Trade Inspection Authority, with its registered office at: Prievozská 32, 827 99 Bratislava, Company ID: 17 331 927, is responsible for the out-of-court resolution of consumer disputes arising from a purchase contract. It can be contacted for the above purpose at the following address: Slovak Trade Inspection Authority, Central Inspectorate, Department of International Relations and Alternative Dispute Resolution, Prievozská 32, 827 99 Bratislava 27, or electronically at ars@soi.sk or adr.@soi.sk. Internet address: https://www.soi.sk/. The online dispute resolution platform located at the Internet address http://ec.europa.eu/consumers/odr can be used to resolve disputes between the seller and the buyer arising from a purchase contract.

  1. The European Consumer Centre Slovak Republic, with its registered office at Mlynské nivy 44/a, 827 15 Bratislava, internet address: http://esc-sr.sk/, is the contact point pursuant to Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumers and amending Regulation (EC) No. 2006/2004 and Directive 2009/22/EC (Regulation on online dispute resolution for consumers).

  1. The seller is authorized to sell goods on the basis of a trade license. Trade license inspection is carried out within its scope by the relevant District Office, Trade License Department. The Slovak Trade Inspection, within a defined scope, also supervises compliance with Act No. 250/2007 Coll. on Consumer Protection, as amended.

X.

Final provisions

  1. All agreements between the seller and the buyer are governed by the laws of the Slovak Republic. If the relationship established by the purchase contract contains an international element, the parties have agreed that the relationship is governed by the laws of the Slovak Republic. This does not affect the rights of the consumer arising from generally binding legal regulations.

  1. The Seller is not bound by any codes of conduct in relation to the Buyer pursuant to the provisions of Act No. 250/2007 Coll. on Consumer Protection, as amended.

  1. All rights to the Seller's website, in particular copyright to the content, including the layout of the site, photos, films, graphics, trademarks, logos and other content and elements, belong to the Seller. It is prohibited to copy, modify or otherwise use the website or part thereof without the Seller's consent.

  1. The Seller is not liable for errors resulting from third party interference with the online store or from its use contrary to its intended purpose. The Buyer may not use procedures when using the online store that could have a negative impact on its operation and may not perform any activity that could allow him or third parties to interfere or use the software or other components constituting the online store without authorization and to use the online store or its parts or software in a manner that would be contrary to its intended purpose or purpose.

  1. The purchase contract, including the terms and conditions, is archived by the seller in electronic form and is not publicly accessible.

  1. The seller may amend or supplement the text of the terms and conditions. This provision does not affect the rights and obligations that arose during the period of validity of the previous version of the terms and conditions.

These terms and conditions come into effect on 07.01.2022